Site Selection / Call Centers

NAI Robert Lynn Site Selection/Call Centers Services provides a comprehensive array of specialized services to help companies optimize their investment in call/contact centers and service center operations.

Our approach is both client-driven and results-oriented and starts with the recognition that labor is the most important component in a successful contact center operation. Our highly skilled team combines over 120 years of experience analyzing labor markets, negotiating municipal and state/provincial incentives and performing site selection for companies in a broad range of industries.

We combine that experience with global expertise in office, industrial, and build-to-suit markets worldwide. As part of NAI Global, we’re partnered with the world’s premier network of real estate firms – 5,800 professionals and 350+ offices in 65 countries around the world.

Our team has completed site selection assignments on over 9 million square feet of contact center space. These projects have created over 70,000 jobs and $13 billion in economic value over a 10-year lease period while saving our clients over $2.4 billion annually over the same time frame.